Contact Us
A question? A need? We're here to help you.
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Social Media
Facebook & InstagramDirect messaging available
Why contact us?
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Order tracking
Where is my package?
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Product questions
Personalized advice
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Returns & exchanges
We find a solution together
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Suggestions
Your ideas interest us
Our commitments
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Quick response
We respond to your messages within 24 to 48 hours.
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Personal service
A real person answers you, not a robot.
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Satisfaction guaranteed
Your happiness (and that of your pets) is our priority.
Send us a message
Our headquarters
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ENTRE CHAT ET CHIEN
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461 Rte 321, Lac-Simon QC J0V1E0
Hours: We are available 7 days a week. Response within 24-48h.