Shipping Information
Everything you need to know about delivery times, costs and tracking
Delivery Times
We ship worldwide
All Countries
7-17 business days | Free shipping from $45 CAD
Shipping Costs
Transparent pricing, no hidden fees
Free Shipping
Orders over $45 CAD
Standard Shipping
Shipping costs calculated at checkout based on destination
Order Tracking
Follow your package in real time
Tracking Number
You will receive a tracking number by email as soon as your order ships
Real-time Updates
Track your package at every stage of delivery
Delivery Notification
You will be notified when your package is delivered
Shipping Partners
Reliable carriers for safe delivery
Canada Post
For deliveries in Canada
USPS / FedEx
For deliveries in the United States
International Carriers
DHL, UPS and local partners for international deliveries
Special Cases
What to do if something goes wrong
Delayed Delivery
If your order is delayed, contact us and we will investigate immediately
Damaged Package
If your package arrives damaged, contact us with photos within 48 hours
Lost Package
If your package is lost, we will send a replacement or issue a full refund