Returns & Exchanges
Simple and flexible return policy for your peace of mind
Return Policy
We want you to be completely satisfied with your purchase
30-Day Return Period
You have 30 days from receipt to return your product
Original Condition
Product must be unused, in original packaging with tags
Proof of Purchase
Please include your order number or receipt
Return Authorization
Contact us first to obtain a return authorization number
How to Return
Simple steps to return your product
Step 1: Contact Us
Send us an email or use our contact form with your order number
Step 2: Get Authorization
We will send you a return authorization number and instructions
Step 3: Ship Back
Package the product securely and ship it to the address provided
Step 4: Refund
Once received, we will process your refund within 5-7 business days
Refund Process
Fast and transparent refunds
Processing Time
Refunds are processed within 5-7 business days after receiving your return
Payment Method
Refund will be issued to the original payment method used
Shipping Costs
Return shipping costs are the customer's responsibility, except for defective items
Exchanges
Need a different size or color?
Size Exchange
We can exchange for a different size if available in stock
Color Exchange
Color exchanges are possible if the desired color is in stock
Exchange Process
Same process as returns, but specify you want an exchange
Non-Returnable Items
Items that cannot be returned
Personalized Items
Custom-made or personalized products cannot be returned
Used Items
Products that have been used or damaged by the customer
Final Sale
Items marked as final sale are not eligible for return